萬錦蒙地卡羅飯店
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飯店快訊
最早入住時間: | 15:00 |
|---|---|
最晚退房時間: | 11:00 |
寵物 | 寵物禁止入住 |
設施與服務
Wi-Fi
停車
空調
健身中心
24 小時接待中心
餐廳
更多萬錦蒙地卡羅飯店相關資訊
萬錦蒙地卡羅飯店
Providing easy access to major area freeways and within driving distance of downtown Toronto, this Markham, Ontario hotel features comfortable accommodations along with modern amenities and an on-site restaurant.
評價來源:


由匿名旅客提供
留言日期:2026年8月1日
入住日期:2026年7月
Everything was amazing from check-in to the breakfast/restaurant staff to the housekeepers. Everyone was super nice and extremely pleasant! Breakfast was awesome and their service was stellar! Will 100% be back!
家庭旅客
留言日期:2026年8月23日
入住日期:2026年8月
Don't book there, they have bed bugs
Went to this hotel for a 3 nights family weekend (with my 8 months old) as we were going to a concert near by. The room was not properly cleaned when we arrived, there was glass shards on the floor, broken beads, obvious dust. Most importantly, the room had bed bugs. I had an allergic reaction.
We left a day early but still couldn't leave right away as every decent place around was full. They only offered a partial refund for one of the nights we stayed, and I had to fight for it.
I'm appalled by the lack of care when they are entirely responsible for the situation. When we had a baby in a room that was unsanitary, unhygienic. We've also been told that they hadn't gotten issues with our specific room before. Seems to mean they're used to having issues with other rooms. Do not take the risk of getting bed bugs to your home. Don't book there.
We left a day early but still couldn't leave right away as every decent place around was full. They only offered a partial refund for one of the nights we stayed, and I had to fight for it.
I'm appalled by the lack of care when they are entirely responsible for the situation. When we had a baby in a room that was unsanitary, unhygienic. We've also been told that they hadn't gotten issues with our specific room before. Seems to mean they're used to having issues with other rooms. Do not take the risk of getting bed bugs to your home. Don't book there.
飯店回應
留言日期:2026年8月24日
Dear Valued Guest,
We are very sorry to hear that your stay did not meet the standards we strive to provide, particularly while travelling with your young family. Guest comfort and safety are among our highest priorities, and we have shared your comments with our management and housekeeping teams for review.
With respect to the concerns raised about the room, including the allegation regarding bed bugs, we take matters of this nature very seriously and follow established procedures when such concerns are brought to our attention. We are unable to comment on individual findings publicly, but we can assure you that appropriate concerns are investigated and addressed accordingly.
We also want to acknowledge your comments regarding glass shards and broken beads. We have no record of these concerns being reported to our team during your stay, and this is the first time they have been brought to our attention. Had these items been reported to us, we would have taken immediate steps to inspect and address the situation.
We regret that you left your stay feeling dissatisfied and appreciate you bringing your concerns forward. We remain committed to maintaining a clean, safe, and comfortable environment for all of our guests.
Best regards,
Sabrina M.
We are very sorry to hear that your stay did not meet the standards we strive to provide, particularly while travelling with your young family. Guest comfort and safety are among our highest priorities, and we have shared your comments with our management and housekeeping teams for review.
With respect to the concerns raised about the room, including the allegation regarding bed bugs, we take matters of this nature very seriously and follow established procedures when such concerns are brought to our attention. We are unable to comment on individual findings publicly, but we can assure you that appropriate concerns are investigated and addressed accordingly.
We also want to acknowledge your comments regarding glass shards and broken beads. We have no record of these concerns being reported to our team during your stay, and this is the first time they have been brought to our attention. Had these items been reported to us, we would have taken immediate steps to inspect and address the situation.
We regret that you left your stay feeling dissatisfied and appreciate you bringing your concerns forward. We remain committed to maintaining a clean, safe, and comfortable environment for all of our guests.
Best regards,
Sabrina M.
由匿名旅客提供
留言日期:2026年8月17日
入住日期:2026年8月
Old hotel with carpets in the room. Carpet or damp smell. Too dark in the room. No ceiling light, only two small bedside lamps. Very basic breakfast. No waffle maker. $8 extra for eggs and sausages.
由匿名旅客提供
留言日期:2026年8月11日
入住日期:2026年7月

