Cali Marriott Hotel

Name: Cali Marriott Hotel
Address: Av. 8 Nte. #10-18, Granada, Cali, 760009, Colombia, Cali, Valle del Cauca Department, 760009, Colombia

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Fast facts

Check in from:	3:00 PM
Check out before:	12:00 PM
Pets	Pets not allowed

Amenities

WiFi

Parking

Air conditioning

Pool

Fitness Center

Spa

More about Cali Marriott Hotel

Cali Marriott Hotel

Enjoy a privileged location in the vibrant Granada sector, just steps from the city's main businesses, restaurants, and bars. Three uniquely conceptualized restaurants await you at the hotel. At Tanoshii Japanese Cuisine, you can enjoy rolls and sushi and contemporary cocktails. At The Market, you can select from fresh ingredients and create your own dishes prepared by our chef. Circo is ideal for relaxing on our terrace with stone oven-baked pizzas and enjoy live music from local artist. Our rooms invite you to rest in comfy Egyptian cotton sheets. Stay connected with high-speed internet thanks to the individual router in each room. Enjoy a silent and cozy space thanks to our soundproof windows and blackout curtains in our hotel in Granada Cali. Stay in shape in our gym or relax in our Presence spa with a menu of massages and treatments. Discover enhanced comfort and breathtaking city views on our executive floor, where complimentary refreshments and a private terrace await at our hotel in Cali Colombia

Reviews from

Mentioned by travelers

Solo traveler

Comment: Aug 2, 2026

Stayed in: Jul 2026

My favorite hotel in Cali

Amazing check in by Karen at reception. Nice room with all amenities. Excellent housekeeping and wonderful club lounge. Good 5 stars breakfast. Good service from Christian and Andres at the bar

Hotel response

Comment: Aug 5, 2026

Dear Mike, thank you for sharing such a wonderful review of your stay at Cali Marriott Hotel. We’re delighted to know that Karen’s check-in made a great first impression, that you enjoyed the room, housekeeping, the club lounge, and the breakfast, and that Christian and Andres took great care of you at the bar. We appreciate your kind words and hope to welcome you back again soon. Sincerely,
Gabriel Letona,
Online Reputation Coordinator.

Business traveler

Comment: Apr 20, 2026

Stayed in: Apr 2026

Aging hotel and lousy guest services.

I have never had a good stay at this hotel and this review is aimed at the dismal customer service of both the hotel and the restaurants. But this time it also adds to the quality of the facilities that should lead the franchise to review if this particular hotel is up to the Marriott brand or should recategorize it to a lower level as a Courtyard. The air conditioning is noisy and the phones old and damaged. But the worst is the restaurant. Totally unfamiliar with the customers we were at the time, which because it wasn't rush hour doesn't explain why the delay in serving something as simple as a soda with lemon. I ordered a meal and after 30 minutes I hadn't arrived and the waiter was nowhere to be seen. It was my turn to stop by the front desk to tell them to load the drinks into the room and cancel the meal order. They didn’t give a damn, not an answer, not an excuse, let alone a solution. I am a frequent Marriott user and I am very clear about what I can expect from this hotel. Pathetic hotel.

Hotel response

Comment: Apr 22, 2026

Estimado Sr. Guillermo,
Le agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia con nosotros. Lamentamos que su estadía no haya reflejado los estándares de servicio y confort que caracterizan a la marca, especialmente considerando su fidelidad como huésped frecuente.
Hemos tomado muy en serio sus observaciones relacionadas con la atención al huésped y la experiencia en el área de alimentos y bebidas, así como los comentarios sobre nuestras instalaciones. Este tipo de retroalimentación es de gran valor para nosotros y ya ha sido compartida con los líderes de las áreas correspondientes para su debida revisión y seguimiento, con el objetivo de reforzar nuestros procesos y estándares de servicio.
Reconocemos la importancia de ofrecer una experiencia consistente y acorde a las expectativas de nuestros huéspedes, y lamentamos no haber estado a la altura en esta ocasión. Agradecemos que haya señalado estas oportunidades de mejora y esperamos poder trabajar en ellas de manera efectiva.
Nos gustaría tener la oportunidad de atenderle nuevamente en el futuro y ofrecerle una experiencia más alineada con lo que usted espera y merece como cliente de la marca.
Saludos cordiales,
Gabriel Letona,
Coordinador de reputación online.

Business traveler

Comment: Mar 14, 2026

Stayed in: Mar 2026

Superb stay with excellent personal service

As Marriott Lifetime Titanium, I spend about three months a year in hotels. For both business and personal travel, Cali Marriott is consistently the top hotel in Cali, Colombia with excellent personal service from their friendly and responsive staff and management. Many of the staff speak and understand English. The chefs are happy to cater for any special requests, front desk staff is one of the best, with check-in quick and friendly, and housekeeping is always very good. Rooms and beds very comfortable. Great location, just around the corner from a luxury shopping center (Centenario Mall). The entire property is spotless and the staff is always cleaning. An ideal place for lunch, dinner or corporate meetings, I hold many events here. The buffet breakfast every morning is delicious, highly recommend. Compliments and thanks to Cali Marriott, I’ll return soon.

Hotel response

Comment: Mar 16, 2026

Dear O1833GPvad,
Thank you very much for sharing such a detailed review and for awarding us the highest rating. We are truly honored to know that, based on your extensive experience as a frequent traveler, you consider Cali Marriott the top hotel in the city and that you consistently experience personalized, friendly and responsive service from our team.
We are delighted to hear that the front desk service, smooth and welcoming check in, room comfort, property cleanliness and dining experience all contributed positively to your stay. Your comments regarding our team’s willingness to assist with special requests and the hotel’s suitability for events and business meetings are especially appreciated.
Thank you for your recommendation and continued trust. We look forward to welcoming you back again soon and providing you with another excellent stay.
Kind regards,
Gabriel Letona,
Online Reputation Coordinator.

Anonymous traveler

Comment: Feb 18, 2026

Stayed in: Feb 2026

Courteous staff, clean and comfortable room, very good dining options and a great experience all around!

Anonymous traveler

Comment: Mar 19, 2026

Stayed in: Mar 2026

Lovely hotel, nicely modern appointed rooms, friendly staff, great restaurant and bar

Excellent location

4.7

Av. 8 Nte. #10-18, Granada, Cali, 760009, Colombia|3.89 km from city center

Check in and check out

Check in from:

3:00 PM

Check out before:

12:00 PM

Good to know

Pets

Pets not allowed

Important information about the city

For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Extra beds

Please contact the hotel for details about adding extra beds.