Romance Valley
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Главные факты
Время заезда | 12:30 |
|---|---|
Время выезда | 12:00 |
Животные | Домашние животные не допускаются |
Удобства и услуги
Wi-Fi
Парковка
Кондиционер
Бассейн
Спа
Круглосуточная стойка обслуживания
Подробнее об отеле Romance Valley
Romance Valley
Romance Valley Haputale — это лодж в городе Хапутале. Здесь есть открытый бассейн, сад и общий лаундж, а также терраса и ресторан. Из окон открывается вид на горы. Гостям предоставляется бесплатный Wi-Fi на всей территории.
Отзывы от 
Семейный путешественник
Комментарий: 10 окт. 2025 г.
Проживание: окт. 2025
Hidden gem
We did a family trip with my son’s 5-year-old classmates and their families, and it was an excellent experience. The property is beautifully located, surrounded by mountains, and equipped with all the amenities you could ask for. There’s a large pool for the kids to enjoy and a smaller plunge pool as well.
We requested Sri Lankan food for the adults and some Western options for the kids, the kitchen staff did a fantastic job catering to both. During our stay, we also took a short and scenic train ride from Haputale to Igalgashinna, which was a lovely experience for everyone.
We requested Sri Lankan food for the adults and some Western options for the kids, the kitchen staff did a fantastic job catering to both. During our stay, we also took a short and scenic train ride from Haputale to Igalgashinna, which was a lovely experience for everyone.
Пара
AE
Комментарий: 27 янв. 2026 г.
Проживание: янв. 2026
Cute Hotel with an Exceptional Chef
The hotel itself is beautiful, with a lovely atmosphere and very comfortable rooms. A very special mention goes to Kumar, the chef, who was truly outstanding. He essentially took care of everything during our stay — incredibly attentive, kind, and extremely talented. Every day he prepared a wide variety of delicious food, always fresh and thoughtfully presented. His cooking and hospitality genuinely elevated our experience and made us feel very well looked after.
Unfortunately, our stay was affected on the last night due to a complete electricity outage. The power went off around 10:00 p.m. and was not restored until the following morning, after breakfast. As a result, we had no lighting, no television, and no air conditioning throughout the night. While the weather was mild, it was still uncomfortable and not what one expects from a hotel stay.
The situation continued into the morning, as there was very low water pressure, making it difficult to shower properly. These issues appeared to be related to hotel maintenance, which should be proactively managed to avoid guest inconvenience.
While we were offered two complimentary dinners, which we appreciated, this did not fully address the situation. What was most disappointing was the response from management. The manager ( Mr. Kumudu), was not present at the property, and when contacted by phone, there was no genuine concern or apology expressed. Instead, the response implied that since we had received a good room rate, the inconvenience was already compensated for and no further action or acknowledgment was necessary. This response came across as dismissive and unprofessional.
Overall, the hotel has great potential, and the space itself — along with Kumar’s exceptional service — is a real strength. However, improved maintenance and a more guest-focused, professional management approach are essential to ensure a consistently positive experience.
Unfortunately, our stay was affected on the last night due to a complete electricity outage. The power went off around 10:00 p.m. and was not restored until the following morning, after breakfast. As a result, we had no lighting, no television, and no air conditioning throughout the night. While the weather was mild, it was still uncomfortable and not what one expects from a hotel stay.
The situation continued into the morning, as there was very low water pressure, making it difficult to shower properly. These issues appeared to be related to hotel maintenance, which should be proactively managed to avoid guest inconvenience.
While we were offered two complimentary dinners, which we appreciated, this did not fully address the situation. What was most disappointing was the response from management. The manager ( Mr. Kumudu), was not present at the property, and when contacted by phone, there was no genuine concern or apology expressed. Instead, the response implied that since we had received a good room rate, the inconvenience was already compensated for and no further action or acknowledgment was necessary. This response came across as dismissive and unprofessional.
Overall, the hotel has great potential, and the space itself — along with Kumar’s exceptional service — is a real strength. However, improved maintenance and a more guest-focused, professional management approach are essential to ensure a consistently positive experience.
Путешественник другой категории
Комментарий: 13 авг. 2025 г.
Проживание: июл. 2025
Gem in Hills
The place is middle of the tea estate and got super view towards hills as well as valley.
Rooms are spacious and all have large glass panel to overlook. Large barthroom with seperate shower and WC wher two people can use at a time.
Food was delicious and we have done some local cooking with the Cheff Kumar.
Large infinity pool openntontea estate gives super looks.
The staff was vary helpful and attended all our needs.
Rooms are spacious and all have large glass panel to overlook. Large barthroom with seperate shower and WC wher two people can use at a time.
Food was delicious and we have done some local cooking with the Cheff Kumar.
Large infinity pool openntontea estate gives super looks.
The staff was vary helpful and attended all our needs.
Участник группы путешественников
Комментарий: 21 сент. 2024 г.
Проживание: июл. 2024
Tranquil getaway
I enjoyed a 2-night stay here, with a couple of friends, who paid for my accommodation, which was very clean and comfortable. The meals were delicious, the service was good, and wifi was available. The view from the dining room is beautiful. It was calming to hear the sound of water flowing, from the stream nearby. My friends spotted a deer, when we went for a walk in the surrounding woods. The full moon could be seen from the bathroom window. We visited Ella during the day. Since accommodation in Ella is very expensive, it was a good choice to stay at Romance Valley.
Анонимный путешественник
Комментарий: 4 мар. 2025 г.
Проживание: мар. 2025
Beautiful place with kindly and very friendly staff. Very helpful. Call the hotel before then they can arrange a cheaper transport.
Очень хорошее расположение
Viharagala, Бадулла, 90160, Шри-Ланка|28,16 км от центра города
Заезд и выезд
Время заезда
12:30
Время выезда
12:00
Полезные сведения
Домашние животные не допускаются
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